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 Welcome to Ultimate Apparel's FAQ page! We're here to provide you with answers to your most common questions about our Indian-based gym wear clothing brand and our services

 

Q1 How long will it take for my order to be delivered?

A:  We strive to deliver your order as quickly as possible. Typically, orders within India are delivered within 5-7 business days. For international orders, please allow 7-14 business days.

Q2: Can I track my order?

A:  Yes, you can! Once your order is shipped, you will receive a tracking number via email. You can use this to track your package's status on our website.

 

Q3: What is your return policy?

A.We accept returns within 30 days of delivery for unworn and unwashed items. Please visit our Returns and Exchanges page on our website for detailed instructions.

 

Q4: How do I request a refund?

A: To request a refund, please follow the instructions on our Returns and Exchanges page. Refunds are processed within 5-7 business days once we receive your returned items.

 

Q5 How can I get in touch with your customer support?

A:  You can reach our customer support team via email at support@ultimateapparel.in or through the Contact Us form on our website. We aim to respond within 24 hours.

Q6: How should I care for my Ultimate Apparel products?

A: To ensure the longevity of your gym wear, we recommend following the care instructions on the product label. Generally, washing in cold water, avoiding bleach, and air-drying are recommended for our products.

 

Q7: What payment methods do you accept within India?

A: We accept a variety of payment methods including credit and debit cards, net banking, UPI, and popular mobile wallets. During the checkout process, you can choose your preferred payment option.

Q8: Is it safe to make payments on your website?

A: Yes, it is! We use secure encryption technology to protect your payment information. Your transactions are safe and confidential.

If you have any more questions or need further assistance, please don't hesitate to reach out to our customer support team. Thank you for choosing Ultimate Apparel for your gym wear needs!